My iTunes account will not allow me to s…

Itunes does not recognize my ipod I am on windows 11. I have installed Itunes form microsoft Store. Itunes won't recognize my ipod nano 7th gen device. My system is already up to data, i have updated all driver. Itunes Diagnostics : ---- Microsoft Windows 11 x64 (Build 22000) CSL-Computer GmbH & Co. KG 5994 iTunes 12.12.4.1 Paquet Store 12124.1.57017.0 FairPlay 2.20.6 Gestionnaire d’appareil mobile Apple 1.67.0.0 Bonjour 3.1.0.2 (1556.30) Gracenote SDK 3.06.1.3084 Gracenote MusicID 3.06.1.3084 Envoi Gracenote 3.06.1.3084 Gracenote DSP 3.06.1.3084 Numéro de série iTunes 00000193529C64DC L’utilisateur actuel n'est pas un administrateur. La date et l’heure locales actuelles sont 2022-09-03 14:18:06. iTunes ne s’exécute pas en mode sans échec. La composition accélérée de WebKit est désactivée. HDCP est pris en charge. Core Media est pris en charge. Échelle de l’affichage 100.00 **** Bibliothèques en exécution **** c:\windows\system32\ucrtbase.dll: 10.0.22000.1 c:\program files\windowsapps\microsoft.vclibs.140.00.uwpdesktop_14.0.30704.0_x64__8wekyb3d8bbwe\msvcp140.dll: 14.30.30704.0 c:\program files\windowsapps\microsoft.vclibs.140.00.uwpdesktop_14.0.30704.0_x64__8wekyb3d8bbwe\vcruntime140_1.dll: 14.30.30704.0 c:\program files\windowsapps\microsoft.vclibs.140.00.uwpdesktop_14.0.30704.0_x64__8wekyb3d8bbwe\vcruntime140.dll: 14.30.30704.0 c:\windows\system32\msvcp110_win.dll: 10.0.22000.1 **** Informations relatives aux modules externes **** Le service Bonjour 3.1.0.2 (1556.30) est en cours d’exécution. **** Tests de connectivité des appareils **** iPodService introuvable. AppleMobileDeviceProcess 521.120.1.5 est en cours d’exécution. Aucun contrôleur USB détecté. Aucun contrôleur hôte FireWire (IEEE 1394) détecté. **** Tests de synchronisation des appareils **** Aucun iPod, iPhone ou iPad détecté. ----

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iTunes on Windows 10 unable to detect my M1 iPad Windows is able to detect my iPad but not iTunes. below are the diagnostics, and i have tried reinstalling itunes few times it does not help. Microsoft Windows 10 x64 (Build 19044) To Be Filled By O.E.M. To Be Filled By O.E.M. iTunes 12.12.5.8 FairPlay 2.20.6 iPod Updater Library [Error:0000000D] Apple Mobile Device 16.0.0.25 Apple Mobile Device Driver 486.0.0.0 Apple iPod Driver not found. Bonjour 3.1.0.1 (333.18) Gracenote SDK 3.06.1.3084 Gracenote MusicID 3.06.1.3084 Gracenote Submit 3.06.1.3084 Gracenote DSP 3.06.1.3084 iTunes Serial Number Current user is not an administrator. The current local date and time is 2022-09-26 23:01:37. iTunes is not running in safe mode. WebKit accelerated compositing is disabled. HDCP is supported. Core Media is supported. Display scaling 100.00 **** Runtime Libraries **** c:\windows\system32\ucrtbase.dll: 10.0.19041.789 c:\windows\system32\vcruntime140_1.dll: 14.28.29913.0 c:\windows\system32\msvcp140.dll: 14.28.29913.0 c:\windows\system32\vcruntime140.dll: 14.28.29913.0 c:\windows\system32\msvcp110_win.dll: 10.0.19041.546 **** External Plug-ins Information **** Bonjour service 3.1.0.1 (333.18) is currently running. **** Network Connectivity Tests **** Network Adapter Information Adapter Name: {56B67920-BB55-4C5C-AB97-CBE01714F35C} Description: Intel(R) I211 Gigabit Network Connection IP Address: Subnet Mask: 255.255.255.0 Default Gateway: 192.168.1.254 DHCP Enabled: Yes DHCP Server: 192.168.1.254 Lease Obtained: Mon Sep 26 22:59:51 2022 Lease Expires: Thu Jan 1 08:00:00 1970 DNS Servers: 8.8.8.8 8.8.4.4 Adapter Name: {32BAE007-3E28-4D09-A902-84CFD45D20CD} Description: Bluetooth Device (Personal Area Network) IP Address: 0.0.0.0 Subnet Mask: 0.0.0.0 Default Gateway: 0.0.0.0 DHCP Enabled: Yes DHCP Server: Lease Obtained: Thu Jan 1 08:00:00 1970 Lease Expires: Thu Jan 1 08:00:00 1970 DNS Servers: Adapter Name: {8D988ADE-E847-4310-A9EF-782D7A01E738} Description: Intel(R) Dual Band Wireless-AC 3168 IP Address: 0.0.0.0 Subnet Mask: 0.0.0.0 Default Gateway: 192.168.1.254 DHCP Enabled: Yes DHCP Server: Lease Obtained: Thu Jan 1 08:00:00 1970 Lease Expires: Thu Jan 1 08:00:00 1970 DNS Servers: Adapter Name: {1161BABE-A963-4EB5-99A3-4CE794B18C8E} Description: Microsoft Wi-Fi Direct Virtual Adapter #2 IP Address: 0.0.0.0 Subnet Mask: 0.0.0.0 Default Gateway: 0.0.0.0 DHCP Enabled: Yes DHCP Server: Lease Obtained: Thu Jan 1 08:00:00 1970 Lease Expires: Thu Jan 1 08:00:00 1970 DNS Servers: Adapter Name: {7DD0A0B6-BD5A-428F-A720-77AC83F7C73D} Description: Microsoft Wi-Fi Direct Virtual Adapter #4 IP Address: Subnet Mask: 255.255.255.0 Default Gateway: 0.0.0.0 DHCP Enabled: No DHCP Server: Lease Obtained: Thu Jan 1 08:00:00 1970 Lease Expires: Thu Jan 1 08:00:00 1970 DNS Servers: Active Connection: LAN Connection Connected: Yes Online: Yes Using Modem: No Using LAN: Yes Using Proxy: No Firewall Information Windows Firewall is on. iTunes is enabled in Windows Firewall. Connection attempt to Apple web site was successful. Connection attempt to browsing iTunes Store was successful. Connection attempt to purchasing from iTunes Store was successful. Connection attempt to iPhone activation server was successful. Connection attempt to firmware update server was successful. Connection attempt to Gracenote server was successful. Last successful iTunes Store access was 2022-09-26 23:01:10. **** Device Connectivity Tests **** iPodService not found. Apple Mobile Device Service 529.0.0.6 is currently running. iTunesHelper is currently not running. No Universal Serial Bus Controller found. No FireWire (IEEE 1394) Host Controller found. **** Device Sync Tests **** No iPod, iPhone or iPad found. [Personal Information Edited by Moderator]

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Itunes on my laptop will not recognise my iPod touch so will not allow me to sync my libraty o the iPod. All software is up to date, latest versions running. Diagnostic test suggests that the iPod touch is not being recognised. Help. See diagnostic result below: Microsoft Windows 10 x64 Home Premium Edition (Build 19041) Acer Aspire E1-572 iTunes 12.11.0.26 FairPlay 2.14.46 iPod Updater Library 12.0 Apple Mobile Device 14.1.0.35 Apple Mobile Device Driver 486.0.0.0 Apple iPod Driver 1.67.0.0 Bonjour 3.1.0.1 (333.18) Gracenote SDK 3.06.1.3084 Gracenote MusicID 3.06.1.3084 Gracenote Submit 3.06.1.3084 Gracenote DSP 3.06.1.3084 iTunes Serial Number 000001C074D595BC Current user is not an administrator. The current local date and time is 2021-02-28 15:33:25. iTunes is not running in safe mode. WebKit accelerated compositing is disabled. HDCP is supported. Core Media is supported. Display scaling 100.00 **** Runtime Libraries **** c:\windows\system32\ucrtbase.dll: 10.0.19041.789 c:\windows\system32\msvcp140.dll: 14.24.28127.4 c:\windows\system32\vcruntime140.dll: 14.24.28127.4 c:\windows\system32\vcruntime140_1.dll: 14.24.28127.4 c:\windows\system32\msvcp110_win.dll: 10.0.19041.546 **** External Plug-ins Information **** Bonjour service 3.1.0.1 (333.18) is currently running. **** Network Connectivity Tests **** Network Adapter Information Adapter Name: {7473DC6D-B8C1-4343-B7A5-F4E86E2C5055} Description: Bluetooth Device (Personal Area Network) IP Address: 0.0.0.0 Subnet Mask: 0.0.0.0 Default Gateway: 0.0.0.0 DHCP Enabled: Yes DHCP Server: Lease Obtained: Thu Jan 1 11:00:00 1970 Lease Expires: Thu Jan 1 11:00:00 1970 DNS Servers: Adapter Name: {8E1EFE1E-D311-4F04-8B4C-8CEC1906F840} Description: Broadcom NetLink (TM) Gigabit Ethernet IP Address: 0.0.0.0 Subnet Mask: 0.0.0.0 Default Gateway: 0.0.0.0 DHCP Enabled: Yes DHCP Server: Lease Obtained: Thu Jan 1 11:00:00 1970 Lease Expires: Thu Jan 1 11:00:00 1970 DNS Servers: Adapter Name: {BC3F6C45-2DB9-4035-8531-AA290763C67E} Description: Qualcomm Atheros AR956x Wireless Network Adapter IP Address: 192.168.1.77 Subnet Mask: 255.255.255.0 Default Gateway: 192.168.1.1 DHCP Enabled: Yes DHCP Server: 192.168.1.1 Lease Obtained: Sun Feb 28 15:10:41 2021 Lease Expires: Thu Jan 1 11:00:00 1970 DNS Servers: 192.168.1.1 Adapter Name: {4E042F31-A3DF-438E-A857-7BF3164C3EB4} Description: Microsoft Wi-Fi Direct Virtual Adapter #3 IP Address: 0.0.0.0 Subnet Mask: 0.0.0.0 Default Gateway: 0.0.0.0 DHCP Enabled: Yes DHCP Server: Lease Obtained: Thu Jan 1 11:00:00 1970 Lease Expires: Thu Jan 1 11:00:00 1970 DNS Servers: Adapter Name: {C7C81398-9A57-4ECD-8B13-71E38B45CCC4} Description: Microsoft Wi-Fi Direct Virtual Adapter #4 IP Address: 0.0.0.0 Subnet Mask: 0.0.0.0 Default Gateway: 0.0.0.0 DHCP Enabled: Yes DHCP Server: Lease Obtained: Thu Jan 1 11:00:00 1970 Lease Expires: Thu Jan 1 11:00:00 1970 DNS Servers: Active Connection: LAN Connection Connected: Yes Online: Yes Using Modem: No Using LAN: Yes Using Proxy: No Firewall Information Windows Firewall is on. iTunes is enabled in Windows Firewall. Connection attempt to Apple web site was successful. Connection attempt to browsing iTunes Store was successful. Connection attempt to purchasing from iTunes Store was successful. Connection attempt to iPhone activation server was successful. Connection attempt to firmware update server was unsuccessful. The network connection timed out. Connection attempt to Gracenote server was successful. Last successful iTunes Store access was 2021-02-28 15:27:22. **** Device Connectivity Tests **** iPodService 12.11.0.26 (x64) is currently running. Apple Mobile Device Service 486.0.2.23 is currently running. iTunesHelper 12.11.0.26 is currently running. No Universal Serial Bus Controller found. No FireWire (IEEE 1394) Host Controller found. Most Recent Devices Not Currently Connected: iPod touch (6th generation) running firmware version 12.4.8 Serial Number: CCQQT3VQGGNT iPhone 6 running firmware version 12.4.4 Serial Number: C38PG4LJG5MP **** Device Sync Tests **** No iPod, iPhone, or iPad found.

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My iTunes account will not allow me to sync with my iPod nano to update. I've changed cables, confirmed that I have the latest iPod driver, and version of iTunes. I have the latest version of Windows 10/64 bit. C

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