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have to restart the computer to get lg 5k monitor to work

I have the new 2020 13 in Mac book pro connected to the 2019 lg 5k monitor. I have to restart my computer every time to get the monitor to turn on when idle.

MacBook Pro 13″, macOS 10.15

Posted on Jun 13, 2020 5:33 PM

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Question marked as Top-ranking reply

Posted on Jun 17, 2020 8:50 AM

Hi CMPosey,


Thanks for your post! I understand you need to restart your MacBook Pro in order to use your external monitor. Has this always been the case or has it just begun? Have you tried using a different port on your MacBook Pro?


Follow the steps in the article below, including resetting the SMC and NVRAM:


Get help with video issues on external displays connected to your Mac


If the issue continues, see if the issue is replicated in another user:


How to test an issue in another user account on your Mac


Let us know what you find out!


Take care!

3 replies
Question marked as Top-ranking reply

Jun 17, 2020 8:50 AM in response to CMPosey

Hi CMPosey,


Thanks for your post! I understand you need to restart your MacBook Pro in order to use your external monitor. Has this always been the case or has it just begun? Have you tried using a different port on your MacBook Pro?


Follow the steps in the article below, including resetting the SMC and NVRAM:


Get help with video issues on external displays connected to your Mac


If the issue continues, see if the issue is replicated in another user:


How to test an issue in another user account on your Mac


Let us know what you find out!


Take care!

have to restart the computer to get lg 5k monitor to work

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