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I was charged for an in game purchase I did not make nor receive credit for. I have tried to dispute this charge twice with Apple and both times they have simply says I am not entitled to a refund with no other explanation. If I didn’t make the purchase or receive the credit for it why am I being refused a refund?
iPhone 11
Hey there!
Apple reserves the right to reject refunds without reason. Please note that this is an Apple community forum, not monitored by Apple staff, so for us to comment on your individual case is somewhat difficult.
You could contact Apple Support and ask to speak to a Senior Advisor about your request.
Best of luck!
Thanks for the link. I was able to get an answer 😊
Why would Apple refuse to refund when I didn’t make the purchase?
