unable to open https:// websites in Safari with Mac OS 10.15.5

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Level 1

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unable to open https:// websites in Safari with Mac OS 10.15.5

Recent problems with my iMac have meant I can no longer access certain websites. In particular, I cannot open any Google account, YouTube or Facebook or https:// sites. I have tried some of the solutions already given with similar issues, and so now I attach a EtreCheck report in the hopes that someone can help:

Posted on Jun 15, 2020 4:12 AM

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Answer 1

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BDAqua

Level 10

245,165 points

Jun 15, 2020 6:09 AM in response to Brentcombe

AVG and Trusteer

Uninstall AVG and Trusteer per their directions then run etrecheck again to see what chaff they left.

On AVG & Avast…

https://x704.net/bbs/viewtopic.php?f=17&t=8803&p=115715&hilit=avg#p115715

Delete this file & restart...

~/Library/LaunchAgents/com.apple.CSConfigDotMacCert-***@***-SharedServices.Agent.plist

~ tilde indicates hidden Home Library.

Apple hid the Users' Library folders...

Method 1:

From the Finder, select the Go menu at top of the screen, and choose Go to Folder.
In the window that opens, enter ~/Library, and click Go.

Method 2:

Go to the Finder (or desktop).
Hold the Option key on your keyboard, and click the Go menu at the top of the screen.
With the Go menu open, you'll notice that pressing and releasing Option will display or hide the Library choice in this menu.

4 Select Library from the Go menu (while holding down Option) to access the hidden folder.

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Answer 2

BDAqua

Level 10

245,165 points

Jun 15, 2020 8:49 AM in response to Brentcombe

Just keep an eye out, MacOS does pretty good on it's own at protecting you, if need be...

The free Malwarebytes which may take care of it...

https://www.malwarebytes.com/mac/

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Answer 3

Brentcombe Author

Level 1

5 points

Jun 15, 2020 5:40 AM in response to Brentcombe

EtreCheck report

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Answer 4

dialabrain

Level 10

124,649 points

Jun 15, 2020 4:19 AM in response to Brentcombe

Use the Additional Text icon under the reply window to paste in the report.

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Answer 5

Brentcombe Author

Level 1

5 points

Jun 15, 2020 8:45 AM in response to BDAqua

Thank you so much. Problem appears to be solved. Much relief. Do I need to do anything about Trusteer or AVG in order to keep my machine and emails safe from any nasties?

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