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서영512 Author

Level 1

8 points

bent ipad

hi, so i recently got an 11 inch ipad pro. it was flat when i first got it, but it kinda started curving towards the screen, and it started heating up once in a while when i charged it. the bend wasn’t so obvious unless it was on a really flat surface. even if it was on a flat surface, it was only visible that it was actually bent because there was a little bit of light passing through it. it’s kinda crazy, but i put some weight on the ipad, and it’s becoming flatter. my ipad’s just a week old... anyone facing the same issue? and is it possible to get a replacement?

iPad Pro, iPadOS 13

Posted on Jun 15, 2020 7:10 AM

Top-ranking reply

QuickPost

Level 10

103,365 points

Posted on Jun 15, 2020 9:31 AM

Hello,

This is considered accidental damage and not covered under iPad’s warranty.

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bent ipad

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