You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad Air 4 is bent after couple of hours of usage

My iPad Air 4 is bent after couple of hours of usage and putting it for charging. Must be due to internal over heating or some sort of manufacturing defect. Will Apple replace the device?

iPad Air, iPadOS 14

Posted on Mar 9, 2021 9:35 PM

Reply
4 replies

Mar 9, 2021 11:11 PM in response to saswatbisoi

Either search online to locate and call contact your nearest, “local” Apple Store location to try/attempt to make an appointment to get your Apple iPad Air 4 diagnosed and options presented


OR, failing that,


Contact Apple support via the contact support link located at the upper right hand corner of every Webpage of these Apple support communities.


Use the Device Damage & Repair category.


OR


by installing and using the Apple Support app found in the iOS App Store.


Tap the iOS App Store link below.


https://apps.apple.com/us/app/apple-support/id1130498044


Either way, there is a strong chance that you are going to be in for an expensive device replacement.

When it comes to bent iPads, cracked screens, it is up to the user to provide absolute, incontravertible proof that such things were not user inflicted and are a manufacturing defect.


Here is what you may expect to pay without paid AppleCare+


iPad Repair - Official Apple Support



Sorry & Good Luck to You!

iPad Air 4 is bent after couple of hours of usage

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.