Apple id hack

I currently have a problem with my ID, someone apparently logged in to my ID and changed some data, now I can't connect. So I ask you to support me in this regard. I hope you can fix this problem for me as soon as possible.

Posted on Jun 15, 2020 8:38 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 15, 2020 8:40 AM

Go to iforgot.apple.com and try to reset your password, then immediatly start using two factor authentication.

8 replies

Jun 15, 2020 9:18 AM in response to real1231

The only way I think you will have a good outcome is the way I mentioned in my post, the part about having your receipt for your purchase of a pertinent device from an authorized Apple seller with its serial number on it. But, if you don't have it, you can always contact Apple support and see if they will help you without having it.

 

Get a call from Apple support to help solve your problem  https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

 

Apple ID Support https://support.apple.com/apple-id

 

Apple Support Twitter https://twitter.com/AppleSupport

 

Apple ID account security for country-specific and region-specific

help https://support.apple.com/en-us/HT204169

 

Get Support: We’re here to help https://getsupport.apple.com/. Go

through the options to find the best support option.

Jun 15, 2020 8:50 AM in response to real1231

See If you forgot the answers to your Apple ID security questions https://support.apple.com/en-us/HT201485

 

By saying "we don’t have sufficient information to reset your security questions," Apple has notified you that you can't answer your security question satisfactorily. So see Security and your Apple ID https://support.apple.com/en-us/HT201303

 

This document says “without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account.”

 

Thus, given Apple's notification, we can do nothing to help you, except to mention that Apple support might help you if you have an extenuating circumstance (e.g., you have your receipt for your purchase of a pertinent device from an authorized Apple seller with its serial number on it). If you want to contact Apple Support to discuss any possible extenuating circumstance, see the support options below. Alternatively, if an Apple Store is open in your area, then you can go there to deal with your extenuating circumstance. You also can make a genius-bar appointment (https://www.apple.com/retail/geniusbar/) if you want.

 

Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

 

Apple ID Support https://support.apple.com/apple-id

 

Apple ID account security for country-specific and region-specific help https://support.apple.com/en-us/HT204169

 

Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best support option.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple id hack

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.