I Pad activation

My father dies and we don't know the password for his I Pad


Posted on Jun 15, 2020 9:14 AM

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Question marked as Top-ranking reply

Posted on Jun 15, 2020 9:37 AM

Hello,


The iPad is locked with Activation Lock. There is no way around unlocking Activation Lock without inserting the device’s associated Apple ID. Since this is not an option for you then you will need to find the original purchase receipt. You would then need the executor of the deceased's estate to take the device and receipt to an Apple retail location.


Activation Lock

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Question marked as Top-ranking reply

Jun 15, 2020 9:37 AM in response to Bernman48066

Hello,


The iPad is locked with Activation Lock. There is no way around unlocking Activation Lock without inserting the device’s associated Apple ID. Since this is not an option for you then you will need to find the original purchase receipt. You would then need the executor of the deceased's estate to take the device and receipt to an Apple retail location.


Activation Lock

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I Pad activation

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