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"The information on this page is outdated." Error 5002

Everytime I try to update apps in iTunes I get the following error. I was hoping iTunes 9.2.1 would fix this bug!


User uploaded file

27" iMac, Mac OS X (10.6.4), 13" MacBookPro, iPhone 4

Posted on Jul 21, 2010 4:46 AM

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49 replies

Nov 11, 2010 3:41 PM in response to David Day

Same problem here. First time ever and I've been using the iTunes Store since the beginning of the year with a variety of machines: iPod Touch, iPad, PowerBook G4, MacBook, iPad, and now an iMac.

Very annoying, as it comes on top of no longer being able to log into the Support Discussions through Safari (am having to use Chrome).

Anyway, have tried quitting iTunes and restarting, but to no avail.

Nov 13, 2010 4:06 AM in response to David Day

Not sure if this is too soon to call it, but it seems not to be happening in iTunes 10.1, installed last night. Will have to keep watching for the next round of app updates to see if it happens again.

Side note -- one workaround that I got used to doing (aside from just clicking "OK" on the error and then doing download all again) was to download just one of the updates (usually the smallest app, if there is one), and then do the download all when the first app completes. No error message occurs when I do it this way, and I have one less click to do.

"The information on this page is outdated." Error 5002

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