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David Day Author

Level 1

50 points

"The information on this page is outdated." Error 5002

Everytime I try to update apps in iTunes I get the following error. I was hoping iTunes 9.2.1 would fix this bug!

27" iMac, Mac OS X (10.6.4), 13" MacBookPro, iPhone 4

Posted on Jul 21, 2010 4:46 AM

49 replies

Jan 7, 2011 7:22 PM in response to Andres Susarret

Want to keep this thread alive! Tried to update my songs to iTunes Plus.

Can’t do it: error 5002.

Jan 25, 2011 8:18 PM in response to David Day

This is happening on my MBP also.

Feb 8, 2011 9:46 PM in response to David Day

Not 100% sure, it but seems like I don't have this problem anymore. The problem was still occurring after I took the last iTunes update (10.1.2 (17)). The only thing of possible significance that I can think of that happened later on was that I had to accept the latest iTunes terms and conditions while I was away and dependent on my iPhone, so I accepted them via the iPhone.

Anyone else noticing that the problem has disappeared?

David Day Author

Level 1

50 points

Feb 13, 2011 12:15 AM in response to David Day

It seems as though this problem has been fixed. I consolidated my library after noticing my apps were split over 2 different locations and the problem was instantly fixed.

This could just have been a coincidence however and the problem may have been fixed by Apple 'their end'.

Whichever the reason I'm just glad it's now fixed 🙂

"The information on this page is outdated." Error 5002