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Signing back on to iMessage

About a week ago, I kept receiving messages like my Apple ID didn’t exist, but I was never signed out of my FaceTime or iMessage on my iPad. I just wasn’t able to buy apps. Today, my iPad recovered my Apple ID, I changed the password successfully and now my iPad won’t allow me to sign back into my iMessage and FaceTime. It says an error happened. This is my only means of communication other than a landline. How do I fix this?

iPad mini 4, iPadOS 13

Posted on Jun 15, 2020 10:18 AM

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Posted on Jun 15, 2020 11:19 AM

If you have changed your ID or password, have you followed the steps in this article?


What to do after you change your Apple ID or password - Apple Support.      


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.      

2 replies
Question marked as Best reply

Jun 15, 2020 11:19 AM in response to Paige-11

If you have changed your ID or password, have you followed the steps in this article?


What to do after you change your Apple ID or password - Apple Support.      


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.      

Jun 15, 2020 10:20 AM in response to Paige-11

See If you get an error when trying to activate iMessage or FaceTime https://support.apple.com/en-us/HT201422

 

Use these support options if you need more help.

 

Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

 

Apple ID Support https://support.apple.com/apple-id

 

Apple ID account security for country-specific and region-specific help

 https://support.apple.com/en-us/HT204169

Signing back on to iMessage

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