Ipod not syncing

My iPod Classic isn't syncing and I can't tick where it says to syc ticked music. The guy I bought it from said its the computer I am using, so then why have I been able to rename the iPod but the music won't sync?? HELP

Posted on Jun 15, 2020 1:58 PM

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Question marked as Top-ranking reply

Posted on Jun 15, 2020 2:08 PM

If you use PC and Mac OS 10.14 (and earlier) -- Use iTunes to sync music

If you Mac OS 10.15 (Catalina) - Use Finder to sync music


You might want to check your iPod in diagnostic mode Put your iPod in Diagnostic Mode:

  • Hold down the select button and the top menu button at the same time.
  • Wait for the iPod to restart and then switch from the menu button to the left rewind button.
  • It will reboot in diagnostic mode.
  • Select MENU for Manual Test, then select IO > HardDrive > HDSMARTData


Another drastic approach -- restore the iPod first, then re-sync the music library.


2 replies
Question marked as Top-ranking reply

Jun 15, 2020 2:08 PM in response to BlacksBeats

If you use PC and Mac OS 10.14 (and earlier) -- Use iTunes to sync music

If you Mac OS 10.15 (Catalina) - Use Finder to sync music


You might want to check your iPod in diagnostic mode Put your iPod in Diagnostic Mode:

  • Hold down the select button and the top menu button at the same time.
  • Wait for the iPod to restart and then switch from the menu button to the left rewind button.
  • It will reboot in diagnostic mode.
  • Select MENU for Manual Test, then select IO > HardDrive > HDSMARTData


Another drastic approach -- restore the iPod first, then re-sync the music library.


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Ipod not syncing

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