Visual voicemail no longer works on iPhone 11pro max

Question

Visual voicemail no longer works on iPhone 11pro max

My visual voicemail no longer works on my iPhone 11 Pro Max. It still works on my husband’s iPhone 10 so I don’t think it is a carrier issue. I have run AT&T diagnostic & no luck.

Posted on Jun 15, 2020 2:46 PM

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Answer 1

razmee209

Level 10

192,186 points

Jun 16, 2020 8:59 AM in response to Minnie Cactus

Interesting, I just recently turned off Siri and received a voicemail the other day and didn't see the transcription. I didn't even notice until you mention it. Thanks.

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Answer 2

Jun 16, 2020 8:55 AM in response to razmee209

I had to go to “AT&T Advanced Tech Support” to find out that when I turned off my Siri, it turned off voicemail transcription. So if I want to read my voicemail, I have to let Siri eavesdrop. Grrr

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Answer 3

razmee209

Level 10

192,186 points

Jun 15, 2020 2:52 PM in response to Minnie Cactus

You need to call AT&T and let them know, that is their feature, just because it works on your husband doesn't mean there is no issue with your line.

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Visual voicemail no longer works on iPhone 11pro max

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