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Level 1

4 points

My backup restore

hi...

Please restore my file of backup in june 5 that was my all photos and videos of my parents family, children and all my life in short....

My phone was automatic backup and replaced on june 5 backup.... help me to restore my june 5 icloud backup... in short my 12000 album is 5000 :(

thank you .........

iPhone XR, iOS 13

Posted on Jun 16, 2020 6:12 AM

Top-ranking reply

Level 10

88,486 points

Posted on Jun 16, 2020 3:14 PM

If you were previously using iCloud Photos to store your photos/videos, then those items would be stored there and not considered part of a backup.

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