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got a reciept from itunes that i did not purchase- how do i get it not to charge

i received an email from itunes saying i purchased a game at $9.99- i never bought anything with soccer 2020. can i get this stopped?


iPhone 8 Plus, iOS 13

Posted on Jun 16, 2020 10:54 AM

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Posted on Jun 16, 2020 10:59 AM

If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


If it is a real charge, see the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see "apple.com/bill" or an unfamiliar charge on your statement - Apple Support

2 replies
Question marked as Best reply

Jun 16, 2020 10:59 AM in response to kaiti193

If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


If it is a real charge, see the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see "apple.com/bill" or an unfamiliar charge on your statement - Apple Support

got a reciept from itunes that i did not purchase- how do i get it not to charge

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