Face ID

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Face ID

Since the most recent update the Face ID does not work on my iPhone 10. Is there anything I can do or another update to resolve this issue?

iPhone X

Posted on Jun 16, 2020 2:09 PM

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Answer 1

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razmee209

Community+ 2025

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Jun 16, 2020 4:48 PM in response to Nsnedegar

follow all steps here If Face ID isn't working on your iPhone or iPad Pro - Apple Support

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Answer 2

Jun 17, 2020 4:38 PM in response to Nsnedegar

what did Apple support stay when you contacted them?

Reset Face ID

If you still need help, reset Face ID, then set it up again. Go to Settings > Face ID & Passcode and tap Reset Face ID. Then tap Set up Face ID to set it up again.

If you can’t enroll your face, take your device to an Apple Retail Store or Apple Authorized Service Provider or contact Apple Support.

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Answer 3

Nsnedegar Author

Level 1

8 points

Jun 17, 2020 4:36 PM in response to razmee209

I have tried everything that is listed with no luck

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Face ID

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