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User profile for user: Nsnedegar
Nsnedegar Author
User level: Level 1
8 points

Face ID

Since the most recent update the Face ID does not work on my iPhone 10. Is there anything I can do or another update to resolve this issue?

iPhone X

Posted on Jun 16, 2020 2:09 PM

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3 replies
User profile for user: razmee209
razmee209
User level: Level 10
193,734 points

Jun 17, 2020 4:38 PM in response to Nsnedegar

what did Apple support stay when you contacted them?


Reset Face ID

If you still need help, reset Face ID, then set it up again. Go to Settings > Face ID & Passcode and tap Reset Face ID. Then tap Set up Face ID to set it up again.

If you can’t enroll your face, take your device to an Apple Retail Store or Apple Authorized Service Provider or contact Apple Support.

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Face ID

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