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I was logged out of Apple Music when I reset my phone, I have the same Apple ID but all my music is gone. How can I sign back into my account?
[Edited by Moderator]
iPhone 11 Pro, iOS 13
Hi, PrettyRedd97,
Thank you for visiting the Apple Support Communities. It looks like you have reset your iPhone and now music from Apple Music is missing. We'd be happy to help!
After logging out of Apple Music, it is expected access to the content you had with Apple Music would be removed. When you log back in, your content will become available again once you've also enabled Sync Library and Show Apple Music in Settings > Music: Turn on Sync Library with Apple Music - Apple Support.
Happy listening!
But HOW Do I log back in? There’s no option to login to an old account on Apple Music, just “create” a new one 🤦🏻♀️
Thanks for following up, PrettyRedd97,
You log into Apple Music by signing into the Apple ID the subscription is tied to under Settings for iCloud and for the iTunes and App Stores: Sign in with your Apple ID - Apple Support. If you're already signed into your Apple ID here, you're signed into Apple Music.
Cheers.
Thanks for reaching out again, PrettyRedd97,
If you're still having difficulty signing into Apple Music and/or accessing your library, we'd suggest reaching out to Apple Support directly for additional help. You can do that here: Contact Apple Support.
Have a good day.
Hello! I am signed into the same Apple ID I had my first music account with, and it has not signed me back in.
[Image Edited by Moderator to Remove Personal Information]
I was logged out of Apple Music when I reset my phone, I have the same Apple ID but all my music is gone
