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Apple Pencil 2 wont stay connected

My Apple Pencil two will not stay connected to my iPad Pro any help?

Posted on Jun 16, 2020 8:25 PM

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Question marked as Top-ranking reply

Posted on Jun 16, 2020 8:34 PM

Hello,


If Apple Pencil’s battery sits depleted for an extended amount of time then it will essentially ruin the battery preventing it from ever holding a charge which makes the Apple Pencil useless. Apple Pencil has a 1 year warranty (when purchased from Apple) which means that Apple will most likely replace it if the battery has failed.


Please refer to the following Apple Support document on how to troubleshoot Apple Pencil.


Use Apple Pencil with your iPad or iPad Pro - Apple Support


Contact AppleCare

1 reply
Question marked as Top-ranking reply

Jun 16, 2020 8:34 PM in response to Smileworm92

Hello,


If Apple Pencil’s battery sits depleted for an extended amount of time then it will essentially ruin the battery preventing it from ever holding a charge which makes the Apple Pencil useless. Apple Pencil has a 1 year warranty (when purchased from Apple) which means that Apple will most likely replace it if the battery has failed.


Please refer to the following Apple Support document on how to troubleshoot Apple Pencil.


Use Apple Pencil with your iPad or iPad Pro - Apple Support


Contact AppleCare

Apple Pencil 2 wont stay connected

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