Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unable to open apps from notifications

Hello. I can't tap to open my messages from the notification. Tapping it won't open the app and i have to manually do it. I'm using iPhone X btw

iPhone X, iOS 13

Posted on Jun 17, 2020 12:14 PM

Reply
Question marked as Best reply

Posted on Jun 21, 2020 10:01 AM

Hello Zafiera,


It sounds like you are having trouble opening directly into an app from notifications. There are a few steps you can try to resolve this issue.


  • Restart your iPhone

Restart your iPhone

  • Check for updates

Update your iPhone, iPad, or iPod touch


If the issue persists contact Apple Support for next steps.


Contact Apple Support


Cheers!

1 reply
Question marked as Best reply

Jun 21, 2020 10:01 AM in response to zafiera

Hello Zafiera,


It sounds like you are having trouble opening directly into an app from notifications. There are a few steps you can try to resolve this issue.


  • Restart your iPhone

Restart your iPhone

  • Check for updates

Update your iPhone, iPad, or iPod touch


If the issue persists contact Apple Support for next steps.


Contact Apple Support


Cheers!

Unable to open apps from notifications

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.