User profile for user: Abidsultan
Abidsultan Author
User level: Level 1
8 points

Apple ID has been locked for security reasons

My Respected,


i have bought few iPads for my self and family. I have created an apple id (Abids82@icloud.com) and used it for all of them. suddenly one by one stopped working and became disable. i tried all the procedure to reach my account to solve the issue but nothing worked for me.


Below mentioned procedure which i did to solve the problem.


1) when i logged into through an Apple official website, after entering the username and password, it showed me the massage that (This Apple ID has been locked for security reasons). After following some steps the message has showed that

"Unlock Email Sent

An email has been sent to your email address a•••••@i•••••.com. Follow the directions in the email to unlock your Apple ID and then sign in again"


2) In second procedure i visited the website (icloud.com) to check the email procedure but again same message has been showed that your id blocked.


3) In third procedure i followed the first mentioned procedure but this time i choose next option which to "Answer security questions"

a) entered my date of birth

b) unfortunately i didn't remember any security answer properly.


i am attaching the screenshots for the reference of the above mentioned procedures.


kindly help me out so that i can solve the problem.


****


looking forward to your prompt and positive response.



Best Regards,


Abid




[Personal Information Edited by Moderator]


Posted on Jun 17, 2020 12:19 PM

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User profile for user: donv_the_ghost
donv_the_ghost
User level: Level 9
50,979 points

Posted on Jun 17, 2020 12:35 PM

See this document If your Apple ID is locked or disabled https://support.apple.com/en-us/HT204106 "If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services.

 

If you use two-factor authentication, you need a trusted device or trusted phone number to reset your Apple ID password and unlock your account. If you have a recovery key, you can also use it to help you regain access to your account. …

 

If you use security questions with your Apple ID, or if you don't have access to a trusted device or phone number, go to iforgot.apple.com. Then you can unlock your account with your existing password or reset your password. After multiple unsuccessful attempts to unlock your account, your Apple ID will remain locked and you can try again the next day.” Eventually you very likely will end up in account recovery.


Apple support might be able to help you if you have your receipt for the purchase of your device from an authorized Apple seller with its serial number on it. See the support options below. Alternatively, if an Apple Store is open in your area, then you can go there to deal with your problem. In this case, you can make a genius-bar appointment (https://www.apple.com/retail/geniusbar/) if you want.

 

Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best support option


 Apple Support Twitter https://twitter.com/AppleSupport


Apple ID account security for country-specific and region-specific help https://support.apple.com/en-us/HT204169

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User profile for user: donv_the_ghost
donv_the_ghost
User level: Level 9
50,979 points

Jun 17, 2020 12:35 PM in response to Abidsultan

See this document If your Apple ID is locked or disabled https://support.apple.com/en-us/HT204106 "If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services.

 

If you use two-factor authentication, you need a trusted device or trusted phone number to reset your Apple ID password and unlock your account. If you have a recovery key, you can also use it to help you regain access to your account. …

 

If you use security questions with your Apple ID, or if you don't have access to a trusted device or phone number, go to iforgot.apple.com. Then you can unlock your account with your existing password or reset your password. After multiple unsuccessful attempts to unlock your account, your Apple ID will remain locked and you can try again the next day.” Eventually you very likely will end up in account recovery.


Apple support might be able to help you if you have your receipt for the purchase of your device from an authorized Apple seller with its serial number on it. See the support options below. Alternatively, if an Apple Store is open in your area, then you can go there to deal with your problem. In this case, you can make a genius-bar appointment (https://www.apple.com/retail/geniusbar/) if you want.

 

Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best support option


 Apple Support Twitter https://twitter.com/AppleSupport


Apple ID account security for country-specific and region-specific help https://support.apple.com/en-us/HT204169

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User profile for user: Kappy
Kappy
User level: Level 10
362,023 points

Jun 17, 2020 12:38 PM in response to Abidsultan

Apple ID Has Been Disabled


  1. If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled
  2. If your Apple ID is locked or disabled - Apple Support
  3. If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple …
  4. Apple ID is Disabled - Apple Club
  5. Apple ID- "This Apple ID has been disabled for security reasons" alert appears


Contact iTunes Support using this form or scroll to the bottom of this page and follow the screens until you find a chat and/or telephone option.  Pick any problem to select an option.  


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Apple ID has been locked for security reasons

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