Since update to OS Catalina I cannot use Siri more play music. How to fix this?


Since update to OS Catalina I cannot use Siri more play music. How to fix this?


iMac 21.5″, macOS 10.15

Posted on Jun 17, 2020 12:57 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 21, 2020 11:16 AM

Hello retiredguy47.


Welcome to Apple Support Communities. I understand you’re no longer able to use “Hey Siri” to play music since upgrading to macOS Catalina. I’m happy to help.


Please check to make sure that you have the latest version of macOS Catalina installed. Go to the Apple Menu > System Preferences > Software Update.


If you’re using the latest macOS version, please go to System Preferences > Siri and remove the checkmark. Once you’ve done this, please go back and add the checkmark. Are you able to use Hey Siri as expected?


Let us know the results.


Take care.

3 replies
Question marked as Top-ranking reply

Jun 21, 2020 11:16 AM in response to retiredguy47

Hello retiredguy47.


Welcome to Apple Support Communities. I understand you’re no longer able to use “Hey Siri” to play music since upgrading to macOS Catalina. I’m happy to help.


Please check to make sure that you have the latest version of macOS Catalina installed. Go to the Apple Menu > System Preferences > Software Update.


If you’re using the latest macOS version, please go to System Preferences > Siri and remove the checkmark. Once you’ve done this, please go back and add the checkmark. Are you able to use Hey Siri as expected?


Let us know the results.


Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Since update to OS Catalina I cannot use Siri more play music. How to fix this?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.