You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

im tryiing to transfer all the data on one older phone to a newer phone. i erased the new phone. i restarted it. i got the hello screen. i pressed the home button. the old phone did not respond when the new phone was powered up.

I want to transfer all my data from an old phone to a new phone which has been erased. It's not working!!!!!!!!!!!!!!!!!!


iPhone 8, iOS 13

Posted on Jun 17, 2020 11:51 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 18, 2020 12:28 AM

You have not mentioned what is the iOS version of your older device.


Next, select one of these transfer methods.

Quick Start: Use your iPhone or iPad that's already running iOS 11 or later to automatically set up a new device.




1 reply

im tryiing to transfer all the data on one older phone to a newer phone. i erased the new phone. i restarted it. i got the hello screen. i pressed the home button. the old phone did not respond when the new phone was powered up.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.