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i have forgotten my me.com email password

i have forgotten my me.com email password. I have gone on the the Apple ID and reset a password but this is not my mail password. how do I create a new email password?

Posted on Jun 18, 2020 2:44 AM

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Question marked as Top-ranking reply

Posted on Jun 18, 2020 3:00 AM

The password for the AppleID and @me.com email would be identical. If you are trying to log into a Mail service, you can also use that same username @icloud.com address. Try that instead maybe.


If you are locked out of your Apple ID account you can go to https://iforgot.apple.com

This will provide you with the recovery steps you put in place for this situation.


Here are some support articles that should help:

If you forgot your Apple ID password - Apple Support

If you forgot the answers to your Apple ID security questions - Apple Support

If your Apple ID has been locked or disabled – Apple Support

2 replies
Question marked as Top-ranking reply

Jun 18, 2020 3:00 AM in response to Rusty-Lane

The password for the AppleID and @me.com email would be identical. If you are trying to log into a Mail service, you can also use that same username @icloud.com address. Try that instead maybe.


If you are locked out of your Apple ID account you can go to https://iforgot.apple.com

This will provide you with the recovery steps you put in place for this situation.


Here are some support articles that should help:

If you forgot your Apple ID password - Apple Support

If you forgot the answers to your Apple ID security questions - Apple Support

If your Apple ID has been locked or disabled – Apple Support

Jun 18, 2020 4:39 AM in response to Rusty-Lane

See If you forgot the answers to your Apple ID security questions https://support.apple.com/en-us/HT201485

 

The actions you describe indicate that you can't answer your security question satisfactorily. So see Security and your Apple ID https://support.apple.com/en-us/HT201303


This document says “without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account.”

 

Thus, we can do nothing to help you, except to mention that Apple support might help you if you have an extenuating circumstance (e.g., you have your receipt for your purchase of a pertinent device from an authorized Apple seller with its serial number on it). If you want to contact Apple Support to discuss any possible extenuating circumstance, see the support options below. Alternatively, if an Apple Store is open in your area, then you can go there to deal with your extenuating circumstance. You also can make a genius-bar appointment (https://www.apple.com/retail/geniusbar/) if you want.

 

Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

 

Apple ID Support https://support.apple.com/apple-id

 

Apple ID account security for country-specific and region-specific help https://support.apple.com/en-us/HT204169

 

Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best support option.

i have forgotten my me.com email password

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