Can't delete a burst photo from iPhone

Attempting to delete a burst photo from my iPhone X running iOS 13.5.1. Simply will not delete.


Trying to select a single photo as a favorite crashes the app.


Help?

Posted on Jun 18, 2020 10:41 AM

Reply
1 reply

Jun 22, 2020 3:12 PM in response to bbuchanan3

Hello bbuchanan3,


Thank you for using Apple Support Communities. It's our understanding that you're unable to delete burst photos and the Photos app unexpectedly crashes when selecting a photo as a Favorite You've come to the right place! We're here to help.


If you haven't already, force the Photos app to close and test the issue again.

How to force an app to close on your iPhone, iPad, or iPod touch


If the issue persists, restart your iPhone. Restarting can resolve many unexpected behaviors.

Restart your iPhone


Take a look at the following resource for more help with deleting photos:

Delete photos on your iPhone, iPad, and iPod touch


Let us know the results. Please include any other troubleshooting steps that you may have tried.


Have a great day!

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Can't delete a burst photo from iPhone

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