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Returning iPhone

I recently bought an iPhone, when I got it I logged into my apple ID and it worked a couple of hours later the iCloud was locked and I couldn't use it. I can't get a hold of the person who sold it to me. I'm not sure if the person who sold it was using me to commit insurance fraud or if they sold me a stolen phone. How can I get a hold of the original owner because I would like to return it if it was stolen or try to get my money back if the person who sold it to me was commiting fraud,the phone is useless to me.

Posted on Jun 19, 2020 3:35 AM

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Question marked as Top-ranking reply

Posted on Jun 19, 2020 3:58 AM

If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Learn how to remove a device from a previous owner's account.


If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their apple ID.


1 reply
Question marked as Top-ranking reply

Jun 19, 2020 3:58 AM in response to Siya13

If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Learn how to remove a device from a previous owner's account.


If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their apple ID.


Returning iPhone

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