How do I delete robokiller, there is no unsubscribe

How can I delete RoboKiller off my phone. There is no unsubscribe.

iPhone 7 Plus, iOS 13

Posted on Jun 19, 2020 10:51 AM

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Question marked as ⚠️ Top-ranking reply

Posted on Aug 27, 2020 11:40 AM

https://support.robokiller.com/hc/en-us/articles/360039457831-How-can-I-disable-RoboKiller-on-my-phone-iOS-12-



this is where I FINALLY found the correct number to call to deactivate my phone.

hope this helps.

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Dec 16, 2020 7:06 PM in response to 3605

Here are the steps to remove RoboKiller and disable its call blocking/forwarding. This consolidates all the recommendations without having to jump to multiple posts or links. Links are provided with more details for each section under Additional Information. Below outlines how to do the following:


  • Cancel A Subscription
  • Disable RoboKiller’s Call Forwarding/Blocking
  • Delete An App
  • Request A Refund



TO CANCEL A SUBSCRIPTION

  1. Open the Settings app.
  2. Tap [Your Name].
  3. Tap Subscriptions.
  4. Tap the subscription that you want to manage.
  5. Tap Cancel Subscription.
  6. Tap Confirm.

*Additional Information



TO DISABLE ROBOKILLER’S CALL BLOCKING/FORWARDING


Step 1

  1. Open the Settings app.
  2. Tap Phone.
  3. Tap Call Forwarding.
  4. Turn off Call Forwarding.


Step 2 (If App Wasn’t Deleted)

  1. Open the RoboKiller app.
  2. Tap the Settings tab in the bottom right.
  3. Tap Help & Support.
  4. Tap Deactivate This Phone.
  5. Follow the on-screen instructions.


Step 3 (If Step 2 Didn’t Work or App Was Deleted)

  1. Go to Deactivate My Phone.
  2. Follow the on-screen instructions.


Step 4 (If Step 3 Didn’t Work)

Call the deactivation code for your carrier.

*Additional Information


Step 5 (If Step 4 Didn’t Work)

Call your carrier directly to disable.



TO DELETE AN APP

  1. Touch and hold the app.
  2. Tap Remove App.
  3. Tap Delete App, then tap Delete to confirm.

*Additional Information



REQUEST A REFUND

  1. Go to reportaproblem.apple.com
  2. Sign in with your Apple ID and password.
  3. Tap the “I’d like to…” drop-down list and select “Request a return”.
  4. Tap the “Tell us more…” drop-down list and choose the reason why you want a refund. In the case for RoboKiller, select “My purchase does not work as expected”.
  5. Tap Next.
  6. Scroll down and tap the applicable charge(s), in this case RoboKiller. There should be a check mark next to it indicating that it is selected.
  7. Scroll up and tap on Submit.

*Additional Information


Some purchases from the App Store, iTunes Store, Apple Books, or other Apple services might be eligible for a refund. Limitations apply. See the Apple Media Services Terms and Conditions for details.




It took me a while to get RoboKiller completely removed, so I hope this helps others. Good luck!


Justin



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Jan 11, 2021 7:41 AM in response to NthnATX

This APP is an abomination. It wouldn’t train. It infuriated my MOST important partner as she could not reach me!


DO NOT INSTALL THIS APP EVER. It will lead to missed calls, lost revenue, etc. Then when you delete the app — IT STILL BLOCKS YOUR CALLS until you dial one of these codes: https://support.robokiller.com/hc/en-us/articles/360039457831-How-can-I-disable-RoboKiller-on-my-phone-iOS-12-


Ridiculous!

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Mar 4, 2021 5:49 PM in response to 3605

I did everything that everyone suggested, and I was still having issues with this app even though I canceled before the trial ended. Ugh! Even today they blocked a call. So I did more searching, even all through my phone. The app created a contact group in my iCloud that I didn’t realize it had done. I couldn’t delete it through my phone. I had to login on the computer and delete it that way. I looked back through my phone, and it’s completely gone now in all of my settings. Woohoo! I shouldn’t have anymore issues. Praying this is it for me. Never again!! LOL!! Good luck everyone!!

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Nov 2, 2020 2:07 PM in response to 3605

I deleted it like any other app on my phone. https://support.apple.com/en-us/HT207618


I found I was able to stop the Robokiller interception of my calls by doing this:


https://support.robokiller.com/hc/en-us/articles/360027065591-How-can-I-disable-RoboKiller-on-my-iPhone-or-Android-device-

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Oct 21, 2020 11:23 AM in response to dhaletennis

I had the same issue. I deleted the app and canceled the subscription before end of trial. However, I was still getting calls blocked and couldn’t access voicemail. I ultimately had to call my service provider, AT&T, and they said RoboKiller places a port forwarding on your line. They had to manually remove and clear it. It’s working fine now, but I still have RoboKiller group under my contacts and I haven’t been able to figure out how to remove it. This app truly is an abomination! DO NOT INSTALL!

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Nov 21, 2020 11:12 PM in response to gananam56

Same problem. Blocks every call, contacts or otherwise. Contacted RK Support but complete waste of time. They are unable to find my subscription and offer no assistance in eliminating this nuisance APP. Short of doing a factory reset there doesn't seem to be any way to avoid this utterly frustrating intrusion on iPhone use/enjoyment.


Following RK instructions on deactivating the BLOCKING after having removed the APP simple does NOT work. Endless aggravation. WOULD NEVER RECOMMEND ROBOKILLER as support is as useless as their product is disgusting.


If anyone learns how to deactivate the BLOCKING/SILENCING activity of ROBO KILLER after the APP has been removed, PLEASE SHARE the Step by Step of "HOW TO." Grateful!

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Nov 24, 2020 12:10 PM in response to gananam56

Go to Settings/Phone/Call Forwarding


The number that was installed on your phone to forward the calls to Robokiller should still be there. Turn off the Call Forwarding and your calls will now be allowed to pass through. This was a simple fix to something that has plagued me for weeks!!!

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Dec 12, 2020 4:05 PM in response to gananam56

INSTRUCTIONS FOR IoS/iPhone:

Yes, it can block all of your calls whether they’re in your contacts or not & is an absolute pain to fully remove. The first step is to delete any call blocking app from your phone’s carrier as that’s usually the conflict.

REMOVE ROBOKILLER Completely from Phone:

1) , delete the app. 2). Unsubscribe 3). In Settings go to Do Not Disturb, scroll down and change Calls to Everyone. 4). In Settings—Do Not Disturb. Under Phone change to Allow Calls from Everyone 5). In Settings—Phone: Call Blocking & ID & turn to OFF then to Call Blocking & ID: turn Silence Junk Callers OFF (while in there make sure Call Identification Apps are off & that RoboKiller isn’t listed) then SMS/Cell Reporting is set to NONE. 6). Settings—your name—Subscriptions: make sure RoboKiller plans are showing as Inactive.

Do a soft reset by powering off phone & turning on again. Have someone not in your contacts call you.

iF all of this still doesn’t work call your carrier’s technical support, allow them to see your phone & let them help you. That’s how I was *finally* able to fully remove RoboKiller. They do not make it easy in the hopes you’ll give up & keep their app 😬

Good luck!

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Dec 16, 2020 7:12 PM in response to Mikeee111

That deactivation code is carrier specific and not universal. You must use the deactivation code for your respective carrier. Please refer to my post for complete steps to remove RoboKiller and disable its call blocking/forwarding; which includes a table with each carriers’ deactivation code.

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Feb 25, 2021 7:47 AM in response to 3605

I had same problem. uninstalled / deleted app, cancelled subscription – it was nowhere on my iPhone, but calls were still being forwarded to Robokiller. To complete the process, it appears you have to engage with Robokiller support through the app (before deleting) or calling them or your carrier, etc. if this was not done prior. Anyway, the Aug 27 2020 reply in this forum contains a link that unfortunately goes to 404 page. However, I was able to find a (currently) good link here: https://support.robokiller.com/hc/en-us/articles/360027065591-How-can-I-disable-RoboKiller-on-my-iPhone-or-Android-device- This page includes video, phone #s and a table of "Deactivation codes" listed by carrier. The code for AT&T worked for me... but they sure don't make it easy.

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How do I delete robokiller, there is no unsubscribe

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