Macbook Pro Late 2013 - crashing after sleep and boot - after last mojave update

Hello everyone, this is my first post, because usually I find the solutions and fix the problems right away.


hope some tech masters can help me with this cookie.


Problem:

Since Last Mojave Security 10.14.6 Update May 26, Computer show no video after sleep/close lid, have to press the power button for seconds to restart and work find. After restart it show a crash report.

The problem also appear when I make a fresh boot - no video and it restart two times, two chime sounds. I have to wait 5 to 15 seconds before i press the power button for 10 seconds to boot normal. no crash report

If I select Sleep from the menu make the problem

also when i lock the screen and no program running


Crash Report Resume:

  • The crash report resume: panic(cpu 0 caller 0xffffff7fafb0f83d): "GPU Panic: mux-regs 4 0 a0 99 0 8 severity 3 WS-ready 1 switch-state 0 IG FBs 1 EG FBs 0:0 power-state 3 3D busy HDA idle system-state 1 power-level 20:20 connect-change 0 : AGC GPU REGISTER RESTORE FAILED with 1 reset, VendorID


Already Try:

  • Reset the SMC.
  • Reset NVRAM.
  • Problem also show at safe mode
  • Tested in my Yosemite boot partition, in Windows 10 Bootcamp partition, and booting from external drive Mojave partition.


Programs tested after restart:

Adobe Photoshop, AfterEfects, Premiere, Steam Games : CSGO - Rocket league and no crash or problem.


Power option settings tested: turn display off never - automatic graphics switching check and unchek the same problem


Machine specs:


MBP 15 inch late 2013

2,6 GHz Intel Core i7

Memory 16 GB 1600 MHz DDR3

Graphics Intel Iris Pro 1536 MB

1TB SSD


Searching the problem found many users with similar problems but with no specific solution.

a temporary fix will be to download GFX Card Status and have the option "integrated only" on.


It seems the culprit is the GPUs, the NVIDIA one doesn't always get recognised, and when it does it's instant shutdown. It also can be Apple did (one of many for this model) a recall because of a manufacturing error and failing GPUs. but i dont know if is my case.


Help me Ben Kenobi, you are my only Hope!

A big greetings on this Pandemic Cookie!


I will wipe the Drive and make advance hardrive format, but if someone have a clue a solution, a suggestion etc, please let me know.



MacBook Pro 15″, macOS 10.14

Posted on Jun 19, 2020 4:53 PM

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1 reply

Jun 20, 2020 3:52 AM in response to robbyvargas

How about entering ➔ macOS Recovery Mode and reinstall the macOS and see if that solves it?

You can read the information in the link above on how to use the Recovery Mode and then only reinstall the macOS without formatting the hard drive or erasing the data. The Key combination to use while booting, in this example, is OPTION + COMMAND + R.


If you wish then you can run the diagnostic test first before you perform the reinstalling of macOS. To run the diagnostics software, you may Push and Hold the D Key during boot up until diagnostics mode is entered. The report may reveal something that you may have overlooked.


I, just like you, am not sure whether the GPU is the issue however you can reinstall macOS and see if the issue gets resolved. If not then you can focus on troubleshooting that piece.


Axel F.

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Macbook Pro Late 2013 - crashing after sleep and boot - after last mojave update

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