fraser178 Author

Level 1

4 points

My iMac has a black screen, I can’t find the serial no so can’t contact support. What can I do ?

My iMac has a black screen, I can’t find the serial no so can’t contact support. What can I do ?

iMac 21.5″, macOS 10.13

Posted on Jun 20, 2020 3:35 AM

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Level 10

123,254 points

Jun 20, 2020 3:58 AM in response to fraser178

The serial number is on the bottom of the iMac stand. You may need a bright light source to see it clearly.

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My iMac has a black screen, I can’t find the serial no so can’t contact support. What can I do ?

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