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Crackling Sound in the 2019 macbook pro speaker

I bought this mac in September 2019 and it was working fine. Suddenly 4 months back, the crackling sounds started from the left speaker. The noise is not there when external audio device is used.

Any comments on this?

Posted on Jun 20, 2020 5:48 AM

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Question marked as Best reply

Posted on Jun 24, 2020 11:59 PM

amandeep242 Said:

"I bought this mac in September 2019 and it was working fine. Suddenly 4 months back, the crackling sounds started from the left speaker. The noise is not there when external audio device is used. Any comments on this?"

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Get this Serviced, ASAP!:

If this was purchased from Apple back in September, then I insist you get this serviced, especially if no AppleCare protection was purchased with this.


It may be a hardware issue. You have a one-year, out-of-the-box, limited-warranty with this. So, contact Apple Support, seeing if this can be worked on.


Without AppleCare protection on this, the out-of-the-box warranty is due to expire in only three or so months from now, as of this reply.


Contact Apple Support:

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13 replies
Question marked as Best reply

Jun 24, 2020 11:59 PM in response to amandeep242

amandeep242 Said:

"I bought this mac in September 2019 and it was working fine. Suddenly 4 months back, the crackling sounds started from the left speaker. The noise is not there when external audio device is used. Any comments on this?"

-------


Get this Serviced, ASAP!:

If this was purchased from Apple back in September, then I insist you get this serviced, especially if no AppleCare protection was purchased with this.


It may be a hardware issue. You have a one-year, out-of-the-box, limited-warranty with this. So, contact Apple Support, seeing if this can be worked on.


Without AppleCare protection on this, the out-of-the-box warranty is due to expire in only three or so months from now, as of this reply.


Contact Apple Support:

Jun 25, 2020 2:45 AM in response to amandeep242

amandeep242 Said:

Thanks for the reply~ I think, I have to contact the apple store. Thank you for the suggestion.

———-


You are welcome.


Note that due to the Coronavirus Pandemic, many Apple Stores are closed at the moment, which still have yet to open up. I would go with Send-In Service.


So, From Here, Contact Apple Support:

  1. Contact Us - Choose Locations
  2. USA: 1(800)MY-APPLE
  3. Proceed from there as Necessary


Request to Either:


A. Setup: A Genius Bar Appointment, at your local Apple Store.


Or


B. Setup: Send-In Service...

  1. Contact: Apple Support
  2. Apple: would mail you a box
  3. You: would ship it out to Apple
  4. Apple's Techs: will Look at it
  5. If approved, Apple's Techs: will fix it or give you a fixed or new device.

Crackling Sound in the 2019 macbook pro speaker

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