Photos blurry after editing in Photos for Mac and no thumbnail

When I edit a photo in Photos for Mac and then back out to the view of all photos, no thumbnail appears anymore (grey tile in the case of dark mode). Also when I then want to view that photo in full screen, it appears either blurry or completely white. When I click on edit again, the photo appears sharp (as it should be). In the activity monitor, a process is running 'com.apple.photos.ImageConversionService' that uses >100% of my % CPU. This slows down all other processes on my Mac.


Specifications of my system:

MacBook Pro (13 inch, 2016, Four thunderbolt 3 ports)

Processor: 2.9 GHz Dual-Core Intel Core i5

Memory: 8 GB 2133 MHz LPDDR3

Graphics card: Intel Iris Graphics 550 1536 MB


I am running macOS Catalina version 10.15.5 (up-to-date) and Photos version 5.0 (151.19.150).


Things I have tried already:

  • Removing all changes (rotation, cropping, light adjustments), now a thumbnail is created and I can view the image in full resolution in full screen mode. However when I make an edit again the issue reappears.
  • Repairing the photos library (holding down option and command while opening), did not fix issue
  • Making a new test photos library, uploading some new photos and editing them, issue remained
  • Restarting the system, issue remained
  • Booting up in Safe mode (holding shift while booting up), issue remained.
  • I have found that when I only edit one photo in a test library, the 'com.apple.photos.ImageConversionService' process finishes after about 15 minutes, after which the image has a thumbnail and can be viewed clearly in full screen mode. However this time is unpractically long when you have hundreds of photos per week to edit, and usually the loading time for a full resolution image only took a fraction of a second.


I hope somebody can help me!

MacBook Pro 13″, OS X 10.11

Posted on Jun 21, 2020 3:29 AM

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21 replies

Jul 11, 2020 7:23 AM in response to Old Toad

I have removed all the adware that Etrecheck suggested, and some of the unsigned files of programs that I uninstalled or forgot I had. After this I restarted but the problem still persists. I also created another admin account, uploaded some photos to Photos in that account and tried to edit them. Unfortunately the problem is also present in the other admin account... What now?

Jul 22, 2020 8:56 AM in response to Luckyluc22

My thumbnails are ok but full screen view is soft focus. I've tried all fixes suggested. This problem only occurred today. Previously downloaded pics (from Fujifilm x100s, iPhone 8 and Leica D-Lux 7) are still sharp when viewed in full screen. My MacBook Air is only a month old and running latest (ugh!) Catalina 10.15.5. If only I could downgrade the OS!! Am considering just selling this totally bug-ridden piece of junk (Music is also buggered up... iTunes was awesome, especially before it became a retail store and I lost over 1000 songs in the change to Music)

I'm keeping my 7 year old MacBook Air which is still working fine, running Mojave 10.14.6

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Photos blurry after editing in Photos for Mac and no thumbnail

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