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iPhone 11 camera issue

This camera was letting me take pictures by pressing the buttons on each side of the phone at the same time, now it’s just screen-shorting everything, including the camera options/frame that you see when you open the app. Not sure if any one else has had this issue, but I can’t seem to find any information online.

iPhone 11, iOS 13

Posted on Jun 22, 2020 4:15 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 25, 2020 8:50 AM

Hi lexibri101290,


Thank you for posting in the Apple Support Communities. We understand you are attempting to take photos using the buttons on your iPhone 11, but are instead taking screenshots.


You'll press either volume button by itself to take photos on your iPhone 11.


Pressing the side button and the volume up button at the same time will take a screenshot.


Cheers!


1 reply
Question marked as Top-ranking reply

Jun 25, 2020 8:50 AM in response to lexibri101290

Hi lexibri101290,


Thank you for posting in the Apple Support Communities. We understand you are attempting to take photos using the buttons on your iPhone 11, but are instead taking screenshots.


You'll press either volume button by itself to take photos on your iPhone 11.


Pressing the side button and the volume up button at the same time will take a screenshot.


Cheers!


iPhone 11 camera issue

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