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Charged twice for office 365 personal subscription

It shows two charges


- one against microsoft 365 personal (word icon) 4199 rs per year

and

- one against microsoft 365 personal (power point icon). 4199 rs per year


I searched and found others also faced same problem.


How it can get fixed ! whom to contact at Microsoft/Apple for refund.

MacBook Air 13″, macOS 10.15

Posted on Jun 22, 2020 8:14 AM

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Question marked as Top-ranking reply

Posted on Jun 22, 2020 8:20 AM

You are not speaking to Apple, this is a user to user community. 


We are unable to help with refunds, account issues or purchases  


Cancel/see your subscriptions here - See or cancel your subscriptions - Apple Support 


Try applying for a refund here, but there is no guarantee it will be refunded - Request a refund for apps or content that you bought from Apple – Apple Support


Or Contact Apple Support - Contact - Official Apple Support

Similar questions

1 reply
Question marked as Top-ranking reply

Jun 22, 2020 8:20 AM in response to KavitaPathak08

You are not speaking to Apple, this is a user to user community. 


We are unable to help with refunds, account issues or purchases  


Cancel/see your subscriptions here - See or cancel your subscriptions - Apple Support 


Try applying for a refund here, but there is no guarantee it will be refunded - Request a refund for apps or content that you bought from Apple – Apple Support


Or Contact Apple Support - Contact - Official Apple Support

Charged twice for office 365 personal subscription

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