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My encrypted backup password won't work

I backed up my Iphone and my PC and the erased the phone. Now I try to restore it from the backup in Itunes and it is asking me for a password that I never set to begin with. It' not my Itunes password either.

I need this back up . Please tell me my data is not being held hostage on my PC now.

iPhone 7

Posted on Jun 22, 2020 8:43 AM

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Posted on Jun 22, 2020 9:24 AM

the backup doesn't encrypt by itself, someone had to enter it.


About encrypted backups on your iPhone, iPad, or iPod touch - Apple Support


IF you don't know the password you won't be able to use your itunes backup.

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My encrypted backup password won't work

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