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It looks like one of my children downloaded an app that cost money, so I reported it with my bank and now my App Store and iTunes account is disabled. How do i get in touch with someone to reverse this. I did not authorized the charge and I refuse to put my new card information online to be charged again. Can someone help?
Contact Apple support. See the instructions in: https://support.apple.com/en-us/HT208856
Contact Apple support. See the instructions in: https://support.apple.com/en-us/HT208856
If you click on the following from the previous link
When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.
you may get
We’re sorry, there are no solutions available at the moment. Please try again later.
I don't know of another option other than trying later or finding some other method of contacting Apple support.
theres no apple support available on the topic. Am I just SOL?
App Store and iTunes account disabled
