Screen time won’t allow me to change the passcode on my sons iPad?

I set up a screentime passcode in my sons iPad and can’t remember it! I have followed the instructions to change it which led me through the process and now doesn’t recognise the new password and keeps asking me for the Apple ID which I provide and then the old passcode! Which kind of defeats the purpose as I don’t remember it? I don’t want to wipe it as he has so many pics and videos on it! I jutst want to remove screentime!

iPad Air 2 Wi-Fi

Posted on Jun 22, 2020 2:04 PM

Reply
1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Screen time won’t allow me to change the passcode on my sons iPad?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.