iPhone Screen time keeps auto resetting

I use screen time to set limits on the usage of games and social apps for the kids, but the feature routinely gets reset or disabled.


Suspecting the kids hacked it, I have changed the password repeatedly. The new password they have never seen, they have never been near me, and I have not written it down.


screen time keeps resetting.


I am guessing some iCloud sync fail safe mode is clearing the settings


[Re-Titled by Moderator]

Posted on Dec 14, 2022 4:52 AM

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Posted on Mar 22, 2023 6:36 AM

@trackpoint

So I did what you recommended back on your post on the 17th.


Except, I did this for only one of my kids phones (iPhone 14…latest software)


First - On my phone (iPhone 14 Pro Max), I went to general - clicked (about) and changed my phones name at top.


Second - I went to settings. Clicked name at top. Clicked (name, phone numbers, email) - clicked my name at top and changed.


Third - went on only one of my kids phones (iPhone 14…updated software because it was not updated 🤦🏻‍♀️). Changed his device name in settings - general - about - name.


I did all of this on March 17th when you posted about what was recommend by an Apple support rep.


The only other thing I did was what @akrussell mentioned about signing out of iTunes and back in, which I did only on my device. I did this as well on the 17th after seeing akrussells post.


So far since then, everything has been working! Now the only thing I do still notice is the delay when showing the set limits for screen time. After a few seconds (always feels longer, but definitely less than a minute) the set limits I set show up.


After the limits I have set eventually shows up, the content & privacy restrictions show back up to what I have set.


Now I mentioned I only did this for one of my kids. I am happy to report this has been working for all of my four kids devices 😊 Even though I only did this on one kids device. So strange!


Now I need to go find some wood to knock on and hope I didn’t jinx myself 😄


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92 replies
Question marked as Top-ranking reply

Mar 22, 2023 6:36 AM in response to trackpoint

@trackpoint

So I did what you recommended back on your post on the 17th.


Except, I did this for only one of my kids phones (iPhone 14…latest software)


First - On my phone (iPhone 14 Pro Max), I went to general - clicked (about) and changed my phones name at top.


Second - I went to settings. Clicked name at top. Clicked (name, phone numbers, email) - clicked my name at top and changed.


Third - went on only one of my kids phones (iPhone 14…updated software because it was not updated 🤦🏻‍♀️). Changed his device name in settings - general - about - name.


I did all of this on March 17th when you posted about what was recommend by an Apple support rep.


The only other thing I did was what @akrussell mentioned about signing out of iTunes and back in, which I did only on my device. I did this as well on the 17th after seeing akrussells post.


So far since then, everything has been working! Now the only thing I do still notice is the delay when showing the set limits for screen time. After a few seconds (always feels longer, but definitely less than a minute) the set limits I set show up.


After the limits I have set eventually shows up, the content & privacy restrictions show back up to what I have set.


Now I mentioned I only did this for one of my kids. I am happy to report this has been working for all of my four kids devices 😊 Even though I only did this on one kids device. So strange!


Now I need to go find some wood to knock on and hope I didn’t jinx myself 😄


Aug 8, 2024 12:39 PM in response to migueldeicaza

After nearly two years of watching my kid's phone blow through all the present screen time limits (downtime, app limits, all of them!) and then seeing the dreaded "X failed passcode attempts" box every few days and having to reset it, only to repeat every few days, I have finally figured two possibilities that have corrected this bug once I changed them:

1) I had also had my wife set as a parent/guardian on the 'family' setting, so that she would get the screen time requests. I changed this to 'Adult' instead of 'parent/guardian' for her. Now I am the only 'parent/guardian' in the 'family'.

2) I logged out of my icloud account on my mac since I noticed often times my kids screen time fail would occur after using my mac. I am now only logged in to my icloud on my iphone. This offsets many of the features of the mac, including imessage, but I'm willing to let those go if I don't have to deal with the frustration of not having screen time work as its supposed to.


I'm not sure which of these (or maybe the combination) was causing this screen time issue, but after making these two changes, it has now been over a week without the screen time failing once, the longest in a couple years for me.

Feb 5, 2023 9:32 AM in response to McCfaePdx

I have three kids aged 13,11, and 9 - all of them know how to hack screen time - in fact ALL the kids in NYC know how - so I suspect your kids have the same hack. It's a flaw in iOS. I dont know why apple hasn't fixed it. Ive been shown how to do it by my 9 yr old and can do it but difficult to explain and even though I know how they are doing it I cant stop them from doing it so IM buying now 3rd party apps. They go to an app that is grouped together in a bubble or group of apps. They ask for 1 more minute then go to another app in the same bubble or group and do the same... and it releases the entire phone from screen time.. apple surely know about this and its so frustrating they dont fix it .. your kids know about it too.. and simply aren't telling you


Mar 28, 2023 8:13 PM in response to Sls096

Hi


After changing just the name, it did started to reset after 3 hours or so.(kids were able to play games and watch Youtube forever lol). So I've setup the downtime daily setting again and logged out from iTunes Store and logged in again, and everything is working fine for few days now.


The delay until it shows up the correct downtime setting varies...sometimes it shows the correct data right away, sometimes 2-3 seconds, sometimes 30 seconds. But I always wait until the circling icon disappears and check kids iPhones to be sure it's really resetted.


Thanks Sls096, iTunes Store relogging seems to be one of the best fix I found so far.



Apr 15, 2023 11:01 PM in response to migueldeicaza

Updated all apple devices to 16.4.1 but my kid’s phone shows Turn Off Screen Time Family Sharing which not only resets all screen time and app limit restrictions, it also unlocks permissions on account, allowing her not only to change the passcode on the phone, but also turning off location sharing. Dangerous biz, apple. She was honest enough to tell me she is able to reset and have total control just by clicking this everytime. I don’t care about the phone use anymore, but as my kid is battling depression and anxiety, I cannot have her going dark on find my phone. Please help.

Aug 8, 2024 12:48 PM in response to migueldeicaza

After nearly two years of watching my kid's phone blow through all the present screen time limits (downtime, app limits, all of them!) and then seeing the dreaded "X failed passcode attempts" box every few days and having to reset it, only to repeat every few days, I have finally figured two possibilities that have corrected this bug once I changed them:

1) I had also had my wife set as a parent/guardian on the 'family' setting, so that she would get the screen time requests. I changed this to 'Adult' instead of 'parent/guardian' for her. Now I am the only 'parent/guardian' in the 'family'.

2) I logged out of my icloud account on my mac since I noticed often times my kids screen time fail would occur after using my mac. I am now only logged in to my icloud on my iphone. This offsets many of the features of the mac, including imessage, but I'm willing to let those go if I don't have to deal with the frustration of not having screen time work as its supposed to.


I'm not sure which of these (or maybe the combination) was causing this screen time issue, but after making these two changes, it has now been over a week without the screen time failing once, the longest in a couple years for me.

Mar 17, 2023 3:57 AM in response to migueldeicaza

Hi all,


I've got told to try this from apple support as it seems it fixed to few people according to their support log.


  1. Change Apple ID name
  2. Change device name
  3. Wait 24hours or so


I have a family group: me, wife, 3 kids.


I changed mine and 3 kids Apple ID name at 'Setting-> Your Name at top -> Name, Phonenumber, Mail ->Name' (just the first name ,did on each device)


and


changed 3 kids device name in General -> About -> Name (just iPhone, all having iPad aswell but it's unchanged)

Change the name of your iPhone - Apple Support


I didn't change anything on my wife's iPhone.


for now, it didn't reset the setting for over 24hours now...hope it will last forever.

Names are still not updated in "Family Sharing" menu but it updated inside the ScreenTime after 12 hours or so.


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iPhone Screen time keeps auto resetting

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