iPhone Screen time keeps auto resetting

THIS IS STILL HAPPENING! I've been checking every forum and post for a year now, it is completely ridiculous. I have called in in the past, and it's been a complete waste of time. Every tip or trick to fix it works very temporarily or not at all. DO BETTER, APPLE. I have been an Apple customer for almost 20 years, and I am seriously considering switching to a company that has parental controls that actually work. These pages and pages of unanswered posts show that you really do not care about the things that are important to your customers.

Could not agree with you more. APPLE -- FIX THIS!!!!!!!

Kinda feels like parents and kids have been betrayed. I worry Apple is trying to addict the kids to their devices, rather than protect them.

This was changed with an iOS update resetting App limits every night at 12am. It’s awful that they have done this. Making it a full time job attempting to keep our children safe. Class action lawsuit material. Shame on you Apple.

We have the very same issues with Screentime. It did work reliably before us until the last update. Now it’s useless. I keep my kids phone with me and can watch the restrictions /always allowed disappear like magic when the phone is in my own hands. Apple has really pooped the bed on this. They could fix this. I see over 100 people complaining of the very same issues. Most parents just set them once and assume they work (ignorance is bliss), but Apple should be ashamed of itself for telling parents their kids are safeguarded by this when they in no way are. It takes constant monitoring by a parent and I’m ready to pull my hair out. I know about the 24hr feature, changing times, and getting 1 more minute kid hacks- none of these are responsible for what people are largely talking about here. Here things I put in “always allow” get reset (no reason for a kid to do that) and there are times communication limits and all app limits duplicate or disappear. Craziness. Fix this Apple!!

Spent 2hrs with escalated Apple support resetting devices and modifying settings blah blah. Fortunately we spent so long doing all this it happened when I was screen sharing with engineer and with kids iPads in front of me. Both limits disappeared and content restrictions turned off. Issue apparently know acknowledged and apparently being looked at. Will keep the group updated.

I too have been dealing with screen time/ App times resetting daily,hourly or by the minute for over one year. Had it escalated to the highest levels with literally about 20-30 hours on this issue. It’s been over a year and the problem still persists for 1000’s if not millions of Apple users that are sold on the software working to protect our children. At this point, there is strong research and evidence of the negative impacts screen time has on children and adults.

All Apple users are in this same boat waiting for a fix that’s way past due. I bothers me to see countless families struggling with this issue and having to go through the time waste with support for zero resolution. I’m frustrated!

Not only the schedules reset but all the context restrictions and they restrictions that are supposed to prevent them from turning off their location, logging out of Apple ID and passcode changes. We’re supposed to be able to protect our kids but it’s a joke.

I deleted my kids from the family and added them again to try to address this issue. I had already done the renaming that was recommend. It worked for a few days and is back to resetting every day. This is ridiculous. It’s also resetting the content restrictions we have set up for the kids. This is a long term, ongoing issue and needs to be addressed!!! Ridiculous.

Same issue with both our kids' devices. No way they know the password and both devices always reset at the same time.

Please help, most worrisome is "Web Content" also gets resets to Unrestricted along with losing app limits etc.

I think that just means if they use up whatever time you give them in a day the time sets over at midnight. The glitch is that screen time itself… all content restrictions and schedules reset randomly all the time. I have it where My kids shouldn’t be able to change their passcode, turn off their location or delete apps and that resets. It makes everything pointless.

Both my kids' screentime app limits reset (disappear) periodically, around once a week. This has nothing to do with allowing changes or kids learning the password, it's a failure in the new iOS version which has not been addressed.

This has been going on for almost a year in different variations. It is incredible that Apple hasn't fixed this, nor committed to a date. I am starting to wonder that this lack of dilligence is actually a way to send a message: don't bother with screen time, it wont be a safe and reliable function ever.

Apple after all lives from selling more hardware. Specifially, new iPhones with newer cameras. Screen time is not great for business in that respect: if people somehow started to user their phones less, there would be less of an incentive to buy a new phone. Screen time is one tool to start using your (or your kids phones) less. Why prioritize something which is bad for business?

This is not helpful as it is a big issue in iOS 16. A search of “parental controls” yields many parents encountering the same issue.

Same with me. This is really important.

Complete joke that parents need to reset daily!