Wake/Sleep function not working

Brand new 13-inch MacBook Pro 2020 with Catalina 10.15.5 installed. Had it just a few weeks now and from the very beginning the sleep/wake function does not work properly. If I step away from the MacBook for more that 5 minutes, it panics and shuts down. When I open it up it boots up and displays a message that "My MacBook rebooted because of a problem" and gives me the option to report it to Apple.

I've tried literally everything. Resetting the SMC, reinstalling the OS, booting in safe mode, changing and defaulting all of my energy saver settings. I've even called Apple Support 3 times and they walk me through the same useless steps that haven not been effective. Starting to think it may be a hardware problem.