Hello all. I have an iMac where the ethernet port stopped working after a storm. my modem took a direct hit. I replaced the modem and the cable going to mac. 3 other devices i have plugged into the modem are working fine. i did the smc reset as well as the nvram reset. still nothing.. any ideas....
iMac 27″, macOS 10.15
Please try resetting the NVRAM and restarting in Safe mode. If these still do not work the computer maybe damaged. You can take it to a Apple Authorized Service Provide to have it tested and then you can decide what to do.
NVRAM Reset & Safe Mode Reset instructions
One thing you can also try is getting a USB to Ethernet adapter to see if that will work. Something like:
Also, going forward please get yourself a VERY high quality surge protector that has insurance to protect your electonics.
Please try resetting the NVRAM and restarting in Safe mode. If these still do not work the computer maybe damaged. You can take it to a Apple Authorized Service Provide to have it tested and then you can decide what to do.
NVRAM Reset & Safe Mode Reset instructions
One thing you can also try is getting a USB to Ethernet adapter to see if that will work. Something like:
Also, going forward please get yourself a VERY high quality surge protector that has insurance to protect your electonics.
Ethernet Port Not Working
