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Imac ethernet port not working

I have imac made in 2018, the ethernet port is not working so I have to use wifi. I would like to use wired to router instead of wifi. In network preferences it says "cable not plugged in" but it IS plugged in. It worked fine for 2 years till a few weeks ago and just quit. Ive tried different cable, different port on router, etc. I have also tried plugging cable modem directly into imac (bypassing router) How can I tell if the port is actually bad or its just a software issue? I just upgraded to Big Sur, but still have same problem.

iMac Line (2012 and Later)

Posted on Nov 30, 2020 1:36 PM

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Posted on Nov 30, 2020 1:43 PM

See if resetting the iMac’s SMC helps.

https://support.apple.com/en-gb/HT201295


If not, then also try resetting the NVRAM.

https://support.apple.com/en-gb/HT204063

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Imac ethernet port not working

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