You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

shevaughn00 Author

Level 1

4 points

AirPods sound quality.

I bought a new pair of AirPods 2nd gen around February and for starters, there’s always an annoying static noise in the left ear. Whenever I just have them in no music or video playing a static noise starts. Secondly the mic quality is HORRENDOUS whenever I’m recording a voice memo or on a phone call or FaceTime call the voice quality is absolutely disgusting. But if I’m recording a Snapchat video or even on a video call in Snapchat with my AirPods in they sound great. I don’t know what’s wrong with them and I can’t find any answers online.

Posted on Jun 23, 2020 12:13 PM

Top-ranking reply

QuickPost

Level 10

103,365 points

Posted on Jun 24, 2020 11:17 AM

Hello,

Have you tried resetting your AirPods?

Reset your AirPods

View in context

AirPods sound quality.

Similar questions