Level 1

4 points

My iPhone 7 is froze on the white apple screen and will not show up/connect with my Mac. I think my phone just needs to be updated.

My iPhone 7 is froze on the white apple screen and will not show up/connect with my Mac. I think my phone just needs to be updated.

Posted on Jun 23, 2020 5:55 PM

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Level 10

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Jun 23, 2020 6:05 PM in response to kyla250

Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.

Axel F.

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My iPhone 7 is froze on the white apple screen and will not show up/connect with my Mac. I think my phone just needs to be updated.

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