Apple TV's shut off

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Level 1

19 points

Apple TV's shut off

I have two Apple TV's 4K and periodically and actually pretty often, they shut off. Power off not sleeping. I have to unplug and replug. Not sure they are always simultaneously shut off but sometimes notice both off at once.

I was curious as to what causes this?

Posted on Jun 23, 2020 6:08 PM

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Answer 1

Jun 23, 2020 6:56 PM in response to Jarzerarc

Given that you have two of them that do this, you might want to consider wether there is an issue with the power supply at your premises.

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Answer 2

Urquhart1244

Level 10

146,232 points

Jun 23, 2020 6:42 PM in response to Jarzerarc

Power off not sleeping.

That shouldn’t happen. How do you make the distinction?

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Apple TV's shut off

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