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Apple TV 4K shuts off by itself

How do I stop my Apple TV 4K from shutting off automatically? I have turned off sleep, updated software, unplugged for 5 minutes, restarted, and did a hard reset(back and tv button). It still turns off after 5-15-20 minutes

Apple TV (4th generation)

Posted on Jan 16, 2022 8:48 AM

Reply
4 replies

Jan 16, 2022 4:17 PM in response to MattDecker09

Your “only happens on some apps” observation is a curve ball to be sure. FWIW, I occasionally watch the Peacock app to catch up on SNL episodes and it never shut down my ATV4K (perhaps you got the special “Must-[Not]-see TV” Peacock app version :-). Sorry.


Anyway, I’m not ready to blame certain apps… If it were me I would simplify the setup to just the ATV4K connected to the TV and put up with TV speakers for 15 minutes to narrow down the problem’s location. If it persists, I would then contact Apple Support via chat/call-back.

Apple TV 4K shuts off by itself

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