You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Bought a new 2018 Macbook Air as a Christmas gift with 1 year limited warranty. A bit over a year, the laptop can't be turned on and was told it's the logic board issue. Apple wants to charge me $500 to replace the logic board because it's out of warranty(two month after warranty to be exact). How come the logic board gets broken in just over a year in the first place?
It has a secret chip that counts days. When it reaches the end of the warranty period, it sends a special code at a random time to activate the logic board breaker mechanism. It's your logic board; who do you think broke it?
It has a secret chip that counts days. When it reaches the end of the warranty period, it sends a special code at a random time to activate the logic board breaker mechanism. It's your logic board; who do you think broke it?
If this is true, the implication is that an unidentified number of customers are on the hook for fixing the logic board out of their own pocket if they don’t purchase extra Apple care warranty in the time of buying. I am questioning the motive behind the chip sends out the breaker mechanism by default after the warranty ends.
I doubt the court will agree with you, but you're entitled to your opinion. You might pose the problem to your attorney, if you can afford to pay for the information. Or, you could realize that your opinion is wrong, and you haven't got a case. Someone may need to educate you about warranties and the laws covering them.
You can sue in small claims court by paying an initial fee of around $25-50 or you can arrange for an arbitration which is much cheaper than court. However, if the arbitrator does not find in your favor, then you cannot appeal. While you are pondering your alternatives, take a trip to the local library and read up on your state's warranty statutes as well as your Consumer Protection Act.
"I am questioning the motive behind the chip sends out the breaker mechanism by default after the warranty ends."
As you should. It's, obviously, intended to be silly.
Thanks for sharing the information. This is a violation of consumer rights protection , this kind of practice should be suspended.
2018 Macbook Air 13.3 Logic board Broken
