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Why is my phone not letting me update my apps but buy other apps ?

My phone will not let me update my apps because it says the password is incorrect but when I download new apps using the same password it allows it

iPhone XR, iOS 13

Posted on Jun 24, 2020 12:29 PM

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Question marked as Top-ranking reply

Posted on Jun 24, 2020 12:45 PM

Check your purchases history to see if the apps were downloaded using the current ID.


Purchase History Review

2 replies

Jun 24, 2020 12:41 PM in response to Ahytche

This most likely is your problem. See What to do when the Mac App Store shows a different Apple ID for software updates https://www.macworld.com/article/3267709/mac-app-store-apple-id.html. This document refers to a prior owner, but is also applies to cases where a current owner's old Apple ID is the problem.

 

Basically, If an app is purchased/downloaded using one Apple ID, then you can't update it with another Apple ID. The app is inextricably linked to the first Apple ID. You'll have to delete it and repurchase/download it again with the second Apple ID. 

Why is my phone not letting me update my apps but buy other apps ?

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