iPhone SE 2020 randomly shuts off

Mine randomly turns off and then won’t charge and stays dead for days-even when plugged in overnight with a brand new apple charger that works on other iPhones. It’s some kind of glitch and it’s unpredictable and super problematic.

My iPhone SE2020 powers off randomly and intermittently for no reason requiring a full power reset. Phone 5 months old.

Tried all the fixes suggested on communities, youtube and also done a factory reset.

Phone returned to John Lewis/Apple Repair Centre for diagnostic/repair twice, returned no fault found. The problem still occurs.

The inherent fault is not being diagnosed. Fast losing confidence in Apple and the retailer. Requesting replacement!

Only replacing the entire phone worked. I did not update data. I brought it to my carrier - Verizon - who did the transfer. All worked after that.

Through your provider Apple will send a pre-paid box - put your phone in it - take pictures before closing up. Take to Fed Ex or wherever they say. New one came 3 days later to my home.

Same thing here my white iPhone se 2020 does the same thing it randomly turned off out of nowhere two times and it took hours for it to turn back on this iPhone is the only iPhone I’ve ever had this problem with.

Yeah, had this problem a little bit with my SE 2020, though not as bad as some other people have described. It's been 7 months since I got it, only happened twice, and it rebooted immediately. I've only ever used OEM chargers, and I have been keeping up to date. I haven't had the speaker problems people have been describing. Also, I know for sure that for me it doesn't have anything to do with the charger, or a bad battery, as the battery lasts for days (with moderate to minimal use), and the second time my battery was at 98%, and it just randomly shut off in my hand. Honestly though, why doesn't apple address this problem???

The unexpected shutdown on my iPhone SE Gen 2 fault resulted in 3 returns to Apple over a period of 2 months.

The phone has now been replaced with no issues since. Apple blamed fault on software however the replacement phone has been working successfully using same software.

The root cause of the fault is more probable to be an intermittent system circuit defect. This would not be detected with a static bench diagnostic test that Apple undertakes.

Shame that Apple puts their customers through all the inconvenience before replacing defective iPhone SE 2020 devices.

Mine also same problem, in a day at least 4 times network goes off and immediately switches off and switches on, during night time also during uneven times it keeps happening, do not know what to do , getting stressed after spending much

Mine started doing this recently, and have a friend who is apple cert tech, he looked at it and came to the same response of " I'm not sure what is going on with it." However his advice was to contact apple and see if they will replace due to it still being under warranty. Has anyone dealt with apple support and how was that experience?

My iPhone SE 2020 had the same defect after 5 months. It was returned two times to Apple certified service but problem remained.

Finally replaced after third return to Apple direct with a great inconvenience to me as the whole process took two months.

Apple do not care about their customers and will use excuses not to offer a replacement unless you stand your ground! Shame on Apple!

The replacement supplied has operated satisfactory over past 6 weeks.

Here's a quick update. Completed a software upgrade to 14.6 last evening and worked fine. Had it sitting on my desk at work and shut off and will not restart. Looks like another evening with Apple Support!

Apple ARE aware of this issue. They just like to inconvenience you and hope you will go away. Cynical comment but true. Insist on a replacement! See my previous response to this post.

Good luck, hope you have patience?

Mine has the same fault. Had it from new 4 months ago and fault started within a few days. Only happened occasionally so ignored it. 4 month on now and it’s happening 5 or 6 times per day. Sent it back to my supplier for repair over a week ago. No news on repair yet.

i had the same issue. As soon as my battery health hit 99% it would turn off at 5%, then gradually grow, eventually getting up to 25%. Contacted Apple and told me to send it in, and they ended up sending me a new one. Now having the same issue again with that replacement phone even sooner into ownership.

Update: I never got my SE 2020 replaced as the tests that Apple do are just standardised tests and don't run it through the scenarios that (in my experience) are the ones that trigger these shutdowns and popping sounds:

Neither the Apple technicians nor third-party (Apple approved) repair shop technicians listen to anything you say, no matter how well you phrase it. They just have a set list of tests they put it through, and if nothing comes up then it's no dice. I even had to pay a $40 because warranty doesn't cover when the iPhone is deemed to be in perfect condition.

I gave up on replacements and learned to live with the rebooting and to only use 5W chargers, no fast or wireless charging.

But now the issues seem to have resolved themselves. There is no more random rebooting when charting and no "popping" sounds coming from the speakers. I can even fast charge or charge wirelessly with video or audio playing as it's charging, and no rebooting or popping sounds occur now.

This maybe due to the fact that my battery is more worn now. beyond the first 500 charging cycles and down to 90-92% of its original capacity. Or maybe an update fixed it along the way? I have no idea.

It's silent and doesn't reboot by itself anymore, so I'm happy.

Yeah mines stopped with that issue, but instead would just shut off. Found out I needed to force restart and that fixed jt, but it kept happening. This was when I was on holiday and I’ve come back and I haven’t had any issues. I’ve never used fast charging, and only used wireless once or twice, as I don’t have a charger but it seems strange that issues have just disappeared