iphone
my iphone is saying that it is disabled and needs to be connected to itunes but when i plug it in it says that there was an error and itunes cant connect to the iphone. what do i do?
iPhone 6s
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Perhaps this will help: https://support.apple.com/en-us/HT211078
If you are locked out of your Apple ID account you can go to https://iforgot.apple.com
This will provide you with the recovery steps you put in place for this situation.
Here are some support articles that should help:
If you forgot your Apple ID password - Apple Support
If you forgot the answers to your Apple ID security questions - Apple Support
If your Apple ID has been locked or disabled – Apple Support