I have a MacBook Air early 2015 running with Mojave.
I used a Bluetooth speaker earlier today and now the output volume from the computer is much lower, even when sound is to the max.
I have already reset NV RAM, SMC and started computer in safe mode. Any other ideas that could help?
Thanks a lot!
MacBook Air 13″, macOS 10.14
Hey Elenita99,
We understand that you're having an issue where the volume is low on the MacBook Air.
Just to confirm, when you started in safe mode did the low volume persist? Also try a test user account. Creating a test user account can help determine if the issue is caused by third-party software: How to test an issue in another user account on your Mac. There's steps to take further in that resource, depending if the issue happens in the test user account or not but you can also let us know the results.
Also run Apple Diagnostics on your Mac. This can help check for possible hardware issues: How to use Apple Diagnostics on your Mac.
Keep us updated.
Hey Elenita99,
We understand that you're having an issue where the volume is low on the MacBook Air.
Just to confirm, when you started in safe mode did the low volume persist? Also try a test user account. Creating a test user account can help determine if the issue is caused by third-party software: How to test an issue in another user account on your Mac. There's steps to take further in that resource, depending if the issue happens in the test user account or not but you can also let us know the results.
Also run Apple Diagnostics on your Mac. This can help check for possible hardware issues: How to use Apple Diagnostics on your Mac.
Keep us updated.
Hey Jeremy,
In safe mode the low volume was the same yes. I will try the other options, thanks for those.
Volume too low on MacBook Air
